Privacy Policy
This Privacy Policy ("Policy") describes how Kumusha Ekhaya ("we," "us," or "our") collects, uses, protects, and shares the personally identifiable information ("Personal Information") you may provide on our website ("Website") and through our services ("Services"). This Policy also outlines your rights regarding your Personal Information and how you can access or update it. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.
Automatic Collection of Information
When you visit the Website, our servers automatically record certain information sent by your browser. This data may include:
- Your device's IP address
- Browser type and version
- Operating system type and version
- Language preferences
- The webpage you visited before arriving at our Website
- Pages you visit on the Website
- Time spent on those pages
- Information you search for on the Website
- Access times and dates
This information is used solely to identify potential cases of abuse and to establish statistical data about the usage and traffic of the Website and Services. Such statistical data will not be aggregated in a way that identifies any individual user.
Collection of Personal Information
You can browse the Website without providing Personal Information. However, to use certain features (e.g., booking hotels, flights, or cars), you may need to provide Personal Information, such as:
- Name
- Email address
- Phone number
- Payment details
- Travel preferences
- Account credentials (username, password)
We collect this information when you create an account, make a booking, or fill out forms on the Website. We may also collect information from third-party sources, such as public databases or marketing partners, but only if necessary to enhance your experience.
Use and Processing of Collected Information
We process your Personal Information to:
- Create and manage user accounts
- Process bookings and payments
- Send administrative information (e.g., booking confirmations)
- Provide customer support
- Improve user experience and personalize content
- Enforce terms and conditions
- Comply with legal obligations
The legal basis for processing your Personal Information includes:
- Your consent
- Fulfillment of a contract or pre-contractual obligations
- Compliance with legal requirements
- Protection of our legitimate interests or those of third parties
Managing Information
You can review, update, or delete your Personal Information by contacting us. While we will delete your Personal Information upon request, we may retain copies as required to comply with legal obligations, resolve disputes, or enforce agreements.
Disclosure of Information
We may share your Personal Information with trusted third parties, including:
- Payment processors
- Travel service providers (e.g., airlines, hotels, car rental companies)
- Affiliates and subsidiaries
- Legal authorities, if required by law
These third parties are obligated to use your Personal Information only for the purposes specified and in compliance with applicable privacy laws.
Retention of Information
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. After the retention period expires, your Personal Information will be securely deleted.
Rights of Users
You have the following rights regarding your Personal Information:
- Withdraw consent to processing
- Object to processing
- Access and obtain a copy of your data
- Correct inaccuracies in your data
- Restrict or object to processing under certain circumstances
- Request deletion of your data
- Receive your data in a structured format and transfer it to another controller
To exercise these rights, please contact us.
Privacy of Children
We do not knowingly collect Personal Information from children under the age of 18. If you believe a child has provided us with Personal Information, please contact us immediately so we can remove it.
Cookies
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze usage patterns and improve functionality. You can manage or disable cookies through your browser settings. For more information, visit internetcookies.org .
Do Not Track Signals
At this time, the Website does not respond to "Do Not Track" signals from browsers. However, we limit the collection and use of your Personal Information as described in this Policy.
Email Marketing
We may send promotional emails about offers, updates, or services. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us. Essential transactional emails (e.g., booking confirmations) will still be sent.
Links to Other Resources
The Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing Personal Information.
Information Security
We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
Data Breach
In the event of a data breach, we will take appropriate measures, including notifying affected users and cooperating with law enforcement authorities, as required by law.
Changes and Amendments
We reserve the right to update this Policy periodically. Any changes will be posted on the Website, and we will notify you of significant updates via email or other means. Your continued use of the Website and Services after the effective date of the revised Policy constitutes your acceptance of the changes.
Acceptance of this Policy
By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree, you are not authorized to use the Website and Services.
Contacting Us
If you have questions about this Policy or wish to exercise your rights regarding your Personal Information, please contact us via the contact form on our Website.
